Documentation Getting Started with eats هيّا Getting Started with eats هيّا Welcome to eats هيّا! This guide walks you through setting up your restaurant from account creation to receiving your first order.
Visit the Hayya marketplace and sign up as a restaurant owner Our team will set up your store and send you login credentials for the admin dashboard Your storefront will be available at a unique link like yourstore.hayyaeats.sy Log in to the admin dashboard at admin.hayyaeats.sy using your credentials. The first person to sign up receives the owner role with full access to all features.
Navigate to Settings in your admin dashboard to configure:
Store name — Appears on your storefront and the marketplace (supports Arabic and English)Tagline and description — Text that introduces your restaurant in both languagesLogo and banner — Upload images that represent your brandSet your opening and closing times for each day of the week Mark days as closed (e.g., Mondays off) Orders placed outside operating hours will show a "currently closed" message Define geographic areas you deliver to using a map-based drawing tool Each zone can have a name (in both languages) and be turned on or off Only customers inside an active zone can place delivery orders Choose how stock information appears on your storefront:
Setting Customer Sees Count "Only 3 left" / "Out of Stock" Status "In Stock" / "Out of Stock" Hidden No stock information shown
This is set in Settings → Stock Display .
Go to Menu in the admin dashboard:
Create categories — Organize your menu (e.g., Appetizers, Mains, Drinks). Each category supports Arabic and English namesAdd products — For each item, set:
Name in Arabic and English Descriptions in both languages Base price Variants (e.g., Small/Medium/Large with different prices) Allergen information (e.g., peanuts, gluten, dairy) Dietary labels (vegetarian, vegan, etc.) Upload images — Add photos to make your menu appealingReorder items — Drag categories and products to set display orderSee the Menu Management guide for full details.
Add team members in Settings → Staff :
Role Can Access Owner Everything — full access to all features Manager Admin dashboard, KDS, POS, can manage staff and menu Kitchen Kitchen Display System only Cashier POS system only Waiter POS system only
Each staff member needs a name, email, phone, and role. They'll receive login credentials for their respective portal.
Set up QR codes for dine-in table ordering:
Go to Tables in the admin dashboard Create tables with a number and optional capacity Each table gets its own unique QR code Print and place the QR codes on your tables Customers scan the code, browse your menu, and order directly — no app download required See the QR Table Ordering guide for details.
If you need to track stock levels:
Go to Inventory in the admin dashboard Create inventory items linked to menu products Set how much stock you have Adjust stock manually when needed Turn on "Show on Menu" to display stock badges on your storefront See the Menu Management guide for more on stock tracking.
Customize your storefront appearance in Settings → Branding :
Upload your logo and banner images Set primary, secondary, and accent colors Choose fonts (font family, heading weight, body weight) Adjust border roundness , shadows , and spacing Fine-tune individual areas: product cards, category buttons, cart, top bar, and more All changes are previewed in real-time. See the Branding guide for full details.
Once everything is set up:
Verify your menu — Check that all items, prices, and images look correct on your storefrontTest the QR flow — Scan a table QR code and place a test orderCheck KDS — Make sure orders appear in the Kitchen Display SystemTest delivery — Place a delivery order within your defined zonesShare your link — Promote your store's link to your customers